The State of Agency Operations

Hey everyone, today I’m joined by Logan Lyles.

Logan is the former VP of Sales & Customer Experience at Sweetfish, and now handles evangelism and content at Teamwork.com.

Logan has interviewed hundreds of agency owners and experts as the host of the podcast, Agency Life, and has countless insights from those conversations.

For a lot of today’s episode, we get into the findings from Teamwork.com’s State of Agency Operations report from 2023. I’ve added a link to the show notes so you can get a copy to follow along and see what we’re talking about.

In this episode, we discuss:

• How client expectations are changing and what to do about it
• Why agencies might struggle to keep projects on time and budget
• The need for AI in agency workflows
• and more…

You can learn more about Logan on LinkedIn.

From the Episode:

State of Agency Operations Report

Agency Life Podcast

Bonus: Watch “The Client” from Teamwork.com